None of her friends expected Kinga to pass on her first attempt after starting her driving course at a Warsaw driving school. Her friends were right: she was undoubtedly exceptionally talented, but not in the automotive field…

The girl confused the gas pedal with the brake and shifted gears as effortlessly as if she were driving a tractor. So when she took her category B driving test at the WORD, stress took its toll, and her car stalled twice on hills, meaning she failed the test.

Immediately after the exam, she made an appointment with the head of the OSK, where she was taking the course, to take the next steps. What were those steps? More on that in a moment…

Step one: re-register for your driving test at WORD. A driving school in Warsaw offers tips on how to book your next driving test.

Currently, the waiting time for the Category B exam in Warsaw can be up to a month and a half. Therefore, there’s no point in delaying your next exam, as you’ll still have time to prepare.

How do I register for another WORD exam?

• First, you can do this in person at the WORD customer service desk, even ten minutes after failing the practical exam, when the examiner enters this information into the system. Payment can be made either by bank transfer to the exam location’s account (a separate account is maintained for Odlewnicza and Bemowo) or at the customer service desk. If you choose the first option, remember not only to enter the correct account number but also to include in the transfer description the name and surname of the examinee, their PESEL number, the exam type (theory, practical, or theory plus practical), and the exam category. If you register for the exam directly at the office, you can pay by card or present proof of payment. The practical exam fee is PLN 222.
• Secondly, you can register via the website . How do you do this? Simply click this link to complete the registration process step by step.

Step Two: Analyzing the Reasons for Failure. A Warsaw Driving School Explains Why Students Fail Their WORD Exam

Although there may be as many reasons for failure as there are students, we can generally distinguish five areas in which we can fail.

What are the causes of failure in WORD?

• Stress. Although it’s difficult to eliminate completely, we can reduce it. How can we lower it? Through a healthy lifestyle, including proper sleep, healthy eating, exercise, and, above all, dedication to training, as awareness of one’s knowledge and skills can significantly reduce it…
• Mistakes on the maneuvering yard. These can occur during three tasks. The first is preparing the car for safe driving, which we can basically learn on our own with the help of the internet. The second is corner driving, which tests the ability to drive smoothly, park, and reverse. The third is stopping the car on an incline, applying the parking brake, then releasing it and moving forward.
• Errors while driving in the city. Generally, we are allowed to make one error during a given task. A second error will result in failing the test. However, there are some errors that immediately terminate the test, as they pose a threat to the life or health of other road users. We simply need to demonstrate our ability to drive smoothly and safely on the road.
• The wrong driving instructor. If they were the reason for our failure, they likely weren’t dedicated to their work and need to be removed. We must remember that having fun with an instructor doesn’t mean we’ll master the curriculum. Quite the opposite is often true! A boring instructor can sometimes teach us more than a passionate teacher. If the school can’t find another instructor, it might be time to change schools…
• An incompetent examiner. If the driving school is open until 3 p.m. and we take the exam at 2 p.m., we can expect to fail quickly. Why? Because the examiner is human too, and they’re in a hurry to get home, wanting to have some time off, so according to the regulations, they’ll fail us right there on the square to gain as much time as possible… So let’s choose the morning hours, and we’ll avoid such a quick knockout.

Step 3: Appealing the result of a failed driving test. A Warsaw driving school explains how to file a complaint against an examiner.

If, after carefully analyzing the exam, you determine that the examiner unfairly failed you, you can file a complaint. You have 14 days to do so.

How do I file a complaint against an examiner?

• First, we can write a complaint to the supervisory body of the Regional Examination Board (WORD), the Marshal of the Mazowieckie Voivodeship. We will then have a meeting with the examiner who failed us and two officials from the Marshal’s Office. Here’s how to file a complaint about the exam .
• Secondly, if the initial complaint fails, we can file a civil lawsuit. Of course, the case itself will likely take two years, and we’ll pass our driving test in that time, but we’ll gain the satisfaction of having done something good for humanity. Furthermore, if we win, we’ll receive a refund of our court fees and the amount of the wrongfully failed driving test.

Step 4: Refresher Training. A Warsaw driving school explains what’s worth practicing before retaking your Category B driving test.

This training is nothing less than a solution to our biggest obstacle standing in the way of our dream license. This obstacle may be different for each student.

How does supplementary training work?

• If we failed due to our own negligence and laziness, we should have tried harder and given more of ourselves.
• If the reason lies with the examiner, let’s change the WORD to another one in the capital or another city.
• If the fault lies with the instructor, let’s change him or choose another OSK.
• If we fail at the training ground, we should practice the maneuver until it’s too late. To do this, we can purchase a half-hour training ground pass at WORD (PLN 40) to better familiarize ourselves with the place.
• If the reason for failure lies in driving in the city, let’s buy extra hours and practice the maneuver until we can do it with our eyes closed.

Summary: What to do if you fail your Category B driving test? A driving school in Warsaw offers advice on how to recover from a failure on the WORD.

To answer this question, let’s go back to the story from the first paragraph.

What four steps did Kinga take?

• Firstly, fifteen minutes after failing the exam at WORD, she signed up for another one.
• Secondly, she carried out a thorough analysis of the failure together with the head of OSK and together they came to the conclusion that the cause was paralyzing stress.
• Thirdly, she decided not to write a complaint against the examiner because she did not see him as the reason for her failure.
• Fourthly, she bought access to the WORD square and practiced the hill maneuver until she was bored.

And so, thanks to the „Lauto” driving school from Warsaw, Kinga managed to overcome stress and passed her category B driving test on the second attempt!